Stuck On Hold Act
119-S-3170119th CongressIntroduced Nov 10, 2025Armed Forces and National Security
Market Probability
No market
Status
Introduced
Committee
Floor Vote
Other Chamber
Signed
Read twice and referred to the Committee on Veterans' Affairs.
Sponsor
Sen. Kennedy, John [R-LA](R-LA)1 cosponsor
Summary
Stuck On Hold Act
This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Actions (2)
Read twice and referred to the Committee on Veterans' Affairs.
Nov 10, 2025Senate
Introduced in Senate
Nov 10, 2025Library of Congress